What is your normal turnaround time?
Our general turnaround time is 7-10 business days, beginning upon receipt of your final artwork files, garment order, and 50% deposit (payable by Visa/Mastercard/AMEX, check, or cash). We do offer rush turnaround for additional fees. Be sure to let us know if you have a specific deadline and we will quote you accordingly. Payment is due upon receipt. Please note that the agreed upon due date means EOD 5pm on said date.
Rush Jobs?
We print each job in the order that they arrive. We can potentially rush your Job if needed, but that will incur a fee. The severity of the rush reflects the severity of the fee.
Do you have a price list that you could send us?
Sorry, not at this time. However, we are able to give you quote for anything you need by email or over the phone.
Can you guys Print just one shirt for me?
Unfortunately, we have a minimum of 24 pieces per design.
What are your set up charges?
For each color in your design, you need one film positive ($20) and one silkscreen screen ($20). Custom Pantone Inks can be made on request for $25 per color. Waterbased Pigments made the day of printing are $30 per color.
Are there any price breaks if I order a larger quantity?
Yes - the higher your final quantity, the lower the per piece price. Our garment price breaks are as follows: 24, 36, 72, 144, 288, etc…
In the event of a misprint what are your procedures?
In the rare event that WE (ape do good) misprint a garment, we will deduct it from your balance. In the case that you have sourced and provided your own garments, we will not replace them for any reason, and will only deduct the printing from the final balance. Ape Do Good is not responsible for differences in manufacturer’s garment sizing or fabric differences. For full disclosure, see our terms and conditions
Will you burn a screen for me for my personal use?
Yes! We can sell you a screen, make your film, and burn it for $60. We can not take provided screens.
Our screen size is 20" by 24", while our film print size is 12" by 17". We'll just need a high resolution design file from you as well as deposit to make it happen!
Is it possible to take a look at the design before it is printed?
Yes, it is possible. We charge a $75 Press Check Fee, which applies to each design that you would like to preview. If you would like to set up a Press Check, let us know and we will set up a time to have you come in. Your design will be setup and printed while you wait. Any changes to the design while it is on the press will incur additional costs. There is a late fee of $50 per 30 mins. Once the design is approved, we print the entire job at that time. See our Press Check form for more details.
Can you print a photo on a tshirt for me?
We print strictly spot-color here, which means that each color in your artwork will receive its own screen and be applied separately. This makes photo-realistic images more time consuming and less accurate. We ideally prefer photographic images that have been transformed into half-tone/bit mapped artwork.
Do you provide the garments, or should I provide my own?
We work with several wholesale distributors to source garments at their best available price (See Catalogs). It is advantageous and cost effective to let us help you source your garments. In the case that you have sourced and provided your own garments, we will not replace them for any reason, and will only deduct the printing from the final balance. Note: Starting Jan 1, 2021 we are not accepting provided garments for printing.
Do you offer Delivery?
Yes. We can ship garments via FedEx or UPS - our account or yours. If you’re near by, we can have them couriered to you. Both Services incur additional fees.
Can I print over seams, hems, pockets or across zippers?
No. We ask for .25-1” clearance from all seams to avoid uncontrollable results.
Can I print on ribbed garments?
Yes, but it is our recommendation to print on a non-ribbed garment. Your design can only be as smooth as the surface that it is printed on. Printing on Ribbed Material is nearly impossible to be smooth. It could and mostly likely will stretch and crack apart
Do you do “all over” printing?
No. Our maximum print size is 12” x 17”.
What is your maximum print area?
12” wide by 17” high for garments.
Can I have different shirt colors in my order?
Yes. However, before ordering different colored shirts, make sure the artwork looks acceptable to you or your design team.
Can I change ink colors?
Yes, but we have a minimum of 24 pieces per ink change. Each ink change will incur an additional charge of $20.
